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Privacy Policy

 

Effective Date: 01/05/26
Last Updated: 01/05/26

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First State Caregivers (“FSC,” “we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, share, and protect information when you visit our website, submit forms, sign up for updates, or interact with our services.

By accessing or using our website, you agree to the terms of this Privacy Policy.

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1. Information We Collect

We may collect the following types of information:

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A. Personal Information You Provide

When you voluntarily submit information, we may collect:

  • Full name

  • Email address

  • Phone number

  • Mailing address

  • Caregiver or family member details (when submitted voluntarily)

  • Story submissions or testimonials

  • Contact form messages

  • Newsletter subscription information

B. Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Pages visited

  • Time spent on pages

  • Referring website

  • Date and time of access

This information is used for analytics and website performance improvement.

C. Cookies and Tracking Technologies

We may use cookies and similar tracking tools to:

  • Improve website functionality

  • Analyze traffic patterns

  • Enhance user experience

  • Remember preferences

You may disable cookies through your browser settings, though some site features may not function properly.

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2. How We Use Your Information

We use collected information to:

  • Respond to inquiries and contact requests

  • Provide updates about FSC programs and services

  • Improve website content and user experience

  • Process caregiver story submissions

  • Communicate announcements and newsletters

  • Maintain website security

  • Comply with legal requirements

We do not sell your personal information.

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3. How We Share Information

We only share your information under limited circumstances:

A. Service Providers

We may share information with trusted vendors who help us operate our website or communications (such as email platforms or hosting providers). These providers are required to protect your information.

B. Legal Requirements

We may disclose information if required by law, court order, or government regulation.

C. Business Transfers

If FSC undergoes restructuring, merger, or organizational transition, data may be transferred as part of business assets.

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4. Caregiver Stories & Public Submissions

If you submit a caregiver story, testimonial, or comment:

  • You grant FSC permission to publish your submission on our website and marketing platforms

  • We may edit submissions for clarity or length

  • You may request anonymity

  • You may request removal at any time

We will never publish sensitive personal or medical details without consent.

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5. Data Security

We implement reasonable technical and administrative safeguards to protect your information, including:

  • Secure servers

  • Encryption where applicable

  • Limited internal access

  • Secure data storage practices

However, no internet transmission is 100% secure. We cannot guarantee absolute security.

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6. Your Privacy Rights

You have the right to:

  • Request access to your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Withdraw consent from email communications

  • Opt out of newsletters at any time

Requests can be made by contacting us using the information below.

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7. Children’s Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children. If we discover such data, we will promptly delete it.

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8. Third-Party Links

Our website may contain links to external websites. FSC is not responsible for the privacy practices or content of third-party sites. We encourage users to review their privacy policies.

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9. HIPAA & Health Information Disclaimer

First State Caregivers does not collect protected health information (PHI) for treatment or medical services through this website.

Any information submitted online is considered voluntary and non-clinical. FSC does not provide medical advice through the website.

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10. Delaware Privacy Compliance

As a Delaware-based organization, FSC complies with applicable state privacy laws and federal data protection regulations including consumer data protection standards where applicable.

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11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time.

When changes occur:

  • The “Last Updated” date will be revised

  • Updates will be posted on this page

Continued use of the website indicates acceptance of changes.

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12. Contact Information

If you have questions or concerns regarding this Privacy Policy, please contact:

First State Caregivers (FSC)
Email: admin@firststatecaregivers.com
Website: www.firststatecaregivers.com
Location: Delaware, United States

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